📦 SHIPPING & PROCESSING

How long does it take to receive my order?
Each item is made to order! Most products are printed and shipped within 2–5 business days. Shipping times vary by location, but typically take 3–7 business days within the U.S.

Do you ship internationally?
Yes! We ship worldwide to over 200 countries. Please note that shipping times and fees vary by location, and some countries may charge customs duties or taxes upon delivery—these are the responsibility of the customer.

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📐 SIZING & GARMENT INFO

How do I choose the right size?
Each product page includes a detailed sizing chart. We recommend comparing the measurements to a favorite item you already own. If you’re between sizes, consider sizing up for comfort.

You can also visit our sizing page for more info https://marisasmoonlitdesigns.com/pages/%F0%9F%93%8F-sizing-information. 

What printing method do you use?
We use Direct-to-Film (DTF) or Direct-to-Garment (DTG) printing, which delivers vibrant, long-lasting designs on high-quality apparel.

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🔁 RETURNS & REPLACEMENTS

Can I return or exchange an item?
We accept returns for unworn, unwashed items within 14 days of delivery. Since each item is custom-printed, we unfortunately can’t offer size exchanges, so please double-check the sizing chart before ordering.

My item arrived damaged or incorrect—what should I do?
We’re so sorry! Please contact us at marisa.moonlitdesigns@gmail.com within 7 days of delivery with a photo of the issue. We’ll make it right with a replacement or refund.

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🖤 GENERAL QUESTIONS

Where are your products made?
Our items are printed and fulfilled by trusted production partners in the U.S. and internationally, depending on your location and the product.

How can I contact you?
Email us anytime at [contact], or use the chat feature on our site. We aim to respond within 1–2 business days.